Introduction
While scrolling through social media sites I could not help but notice how TikTok’s 15-second videos seemed to be popping up across all platforms. This got me wondering, why has this app with seemingly random content attained exceptional success in a segment already saturated by giants like Facebook and Instagram.
With over 1 billion monthly active users TikTok has seen unprecedented growth within a short period since its launch in 2016. What started as a purely entertainment-based app has now transformed into a hunting ground for marketers and businesses looking to promote their products.
TikTok as a platform has managed to create something exceptional and it is but natural for marketers to want to duplicate the success TikTok has achieved by observing and learning what TikTok did right.
So, let’s take a sneak peek into what makes TikTok tick.
TikTok’s Lessons for Marketers
TikTok’s remarkable success offers valuable learning opportunities for marketers worldwide. These lessons include:
Lesson 1: Catering to short attention spans:
I remember a time when we would sit through some 2.5-hour-long movie every other week without losing interest. With the dwindling attention spans of viewers, this weekly affair now seems like an impossible feat. The need for instant gratification has made capturing viewers’ attention a constant struggle; however, TikTok has successfully turned this struggle into an advantage.
TikTok’s format of promoting the creation of short engaging videos is proof of its understanding of the human psyche and a lesson for marketers the world over. The short 15 to 60-second videos ensure the creators never deviate from what they intend to convey, making TikTok videos interesting, appealing, and addictive.
Marketers can use this TikTok strategy to make their marketing content simple and targeted. This will help in making the content easier to understand and better adept at driving home the intended message. Simple and direct messaging is the way to go when trying to convey your message to an audience with dwindling attention spans.
Lesson 2: Channeling emotions:
Ever noticed the impact your emotions have on your behavior? Well, TikTok did! Using emotions like humor, empathy, love, and nostalgia as its driving force TikTok has managed to hold the interest of existing users while attracting new users to its platform.
Marketers can take pointers from this user retention strategy of TikTok, understand the emotional triggers of its target customers, and use them to build customer connections and loyalty.
Lesson 3: Authenticity:
If you have ever seen a TikTok video, you will know that TikTokers unlike creators on other platforms are not deeply concerned about their content looking extremely professional and polished. TikTok videos are popular for their raw content and the authenticity of creators. TikTokers are more interested in genuine interaction rather than content curation and production value.
Marketers can learn a lot from this unique content creation approach of TikTok. Understanding the importance of authenticity in marketing, marketers can choose to prioritize focusing on the idea they want to convey to their audience rather than the polishing and beautification of its presentation. Being true to yourself and creating genuine customer interactions drives sales and not overly professional presentation.
Lesson 4: Developing a niche:
What do the most influential TikTokers Khaby Lame, Charli D’Amelio, and Loren Gray have in common? They all have developed a niche. You know what you are in for when visiting their TikTok pages. Their entire content is on the same lines, and they are popular for the kind of content they are presenting.
Though it may seem that having general content may pull in more viewers, it has the opposite effect because it may confuse the consumer. Marketers too can profit from developing a niche and building a product profile within that niche to help attract a loyal customer base. Being an expert in a specific product area can be more profitable in the long run.
Lesson 5: Building a community:
TikTok is a platform that thrives on community-driven content. By encouraging interaction through comments, likes, and collaborations it has been successful in creating a sense of community and belonging. The constant consumer engagement has been the driving force behind the loyal fan following of TikTokers.
Marketers can take inspiration from TikTok’s community-building efforts to create meaningful connections with the target customers. Undertaking activities like reward systems, user feedback, and collaborations with customers is a step in the right direction when working on building a loyal customer base.
Lesson 6: Decentralization of content generation:
TikTok found the magic potion for success in its content decentralization strategy. Being a consumer-centric platform it used the power of customer integration in its content creation process. It is no wonder that TikTokers with the most followers are the ones who have succeeded in striking a chord with the users. The content on TikTok is governed by what the users like, infact the platform largely works on consumer feedback, reactions, and content that is generated by and with the help of users.
Marketers too can work on leveraging the customers for ideas, feedback, and even product innovation. By building active dialogue with the customers, businesses can gain an insight into what customers are looking for in a brand.
Lesson 7: Marketing Trends:
Staying on top of the trends is something that the name TikTok is synonymous with. I did not understand just how invested people were in TikTok trends until I came across a blog talking about the TikTok trends of the week. It is no wonder that TikTok videos created keeping in mind the latest trends and TikTok challenges have been reported to have increased user engagement and views. TikTok’s understanding of the human tendency to crave being a part of the group has been one of the major reasons for its popularity.
Marketers can take pointers from TikTok in its smart utilization of its understanding of human behavior and psyche. Just like TikTok’s strategy of riding on popular trends, marketers too can keep an eye out for marketing trends that are gaining popularity and use this information to market products in keeping with the trends. This will not only quip the interest of the existing consumers but also attract new customers.
Lesson 8: Analysis and re-targeting:
A noteworthy attribute of TikTok is its robust targeting. TikTok has mastered the art of understanding the consumer demographic and reaching out to them with tailor-made content. Its repeated use of analyzing tools to identify problem areas and popular trends has greatly assisted in creating and modifying TikTok’s marketing strategies.
Another field of TikTok’s expertise is its highly effective re-targeting strategy. TikTok efficiently tracks user behaviour on the app to ensure that users who have previously interacted with a particular kind of content are exposed to similar content in the future. This has made TikTok efficient in creating personalized content streams for its users.
Marketers can take a page from TikTok’s book when creating its retargeting strategy and use its example to re-engage users who have interacted with their brand or visited their website. They can incorporate tools for analyzing consumer data to get an understanding of the tastes and preferences of their target consumers making it possible to provide them with the products most suited to their preferences.
Takeaway
TikTok’s understanding of human psychology, its masterful exploitation of the power of decentralization of content creation, and its expeditious adaptation to the latest marketing trends are beyond commendable. TikTok has grown from a mere entertainment platform to one that supports digital knowledge mobilization and marketing.
From playing on consumer emotions to building a community, this quirky platform has much to offer to marketing personnel looking to emulate TikTok’s success strategy.
If you wish to learn about the marketing strategies of other leading brands, consider reading our other reviews.
